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How to Check Zalo Account Activation Status

If you've just signed up for a new Zalo account and are wondering whether it's activated, there's a simple way to check. Zalo, a popular messaging app in Vietnam, offers a straightforward process to confirm your account's status. Follow these steps:

Verify Your Phone Number

When you create a Zalo account, you typically need to verify your phone number. This step usually involves receiving a verification code via SMS. Once you enter the correct code, your account should be considered activated. If you didn't receive the code, check your phone's spam folder or try sending a new verification code.

Sign In to Your Account

Go to the Zalo app or website and sign in with your phone number and password. If you're able to log in successfully, it means your account is active. However, if you encounter any issues, such as not being able to log in or receiving an error message, your account might not be verified yet.

Check Your Profile Settings

After signing in, go to your profile settings. Look for any messages or prompts that indicate your account status. If you see a message saying, "Your account is not verified," follow the instructions to complete the verification process.

Contact Support if Necessary

If you're still unsure about your account status or if you face any issues with verification, contact Zalo's support team. They can help you understand the status of your account and guide you through any necessary steps to activate it.

Stay Updated

Once your account is activated, make sure to keep it updated. Regularly check for any notifications or updates from Zalo to ensure you're always connected and can access all the features the app has to offer.